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Effective October 15, 2005, our Privacy
Policy gives you an insight into our policies regarding the
collection, use and protection of the personal information of
those using Travelguru.com. Personal information means
information that can be linked to a specific individual,
including name, address, telephone number, e-mail address, and
credit card number.
Please note that we review our Privacy Policy
from time to time, and we may make periodic changes to the
policy. Therefore, we request you to review it regularly to keep
yourself informed of the latest version:
This Privacy Policy explains the following:
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| What personal information does Travelguru gather from me and
how is it used? |
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Browsing on our site does not require you to
provide any personal information unless you choose to make a
purchase or sign up for one of our e-mail newsletters or other
services. In order to purchase travel and/or other services
through our site, you must provide us with certain personal
information such as your name, credit card number and expiration
date, credit card billing address, telephone number, e-mail
address and the name or names of the person(s) traveling (if not
you). We may also ask you for other personal information, such
as your frequent traveler numbers. We require this information
to process, fulfill and confirm your reservations and
transactions and keep you informed of each transaction's status.
If you are making a reservation for one or more travelers other
than yourself, you must confirm that each of these other
travelers have agreed, in advance, that you may disclose their
personal information to us.
Travelguru values opinions and comments from members, so we
frequently conduct online surveys. Participation in these
surveys is entirely optional. Typically, the information is
aggregated, and used to make improvements to the Travelguru.com
website and its services and to develop appealing content,
features and promotions for our members. Survey participants are
anonymous unless otherwise stated in the survey. Travelguru
frequently sponsors promotions and sweepstakes to give
Travelguru.com Site members the opportunity to win great travel
and travel-related prizes. Information collected by us for such
activities may include contact information and survey questions.
We use contact information to notify contest winners and survey
information to develop promotions and product improvements to
the Travelguru.com Site. |
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| With whom (if anyone) will my personal information be shared? |
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| When you reserve or purchase travel services
through Travelguru, we must provide some of your personal
information to the airline, hotel, car-rental agency, travel
agency or other involved third party to enable the successful
fulfillment of your travel arrangements. However, we do not sell
or rent individual customer names or other personal information
to third parties. |
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| How can you opt-out of receiving our promotional
e-mails? |
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| As a user, you have
the right to unsubscribe from our promotional e-mails, which we
send from time to time. If you would rather not receive them,
please click on the "unsubscribe" link or follow the
instructions in each e-mail messages. |
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| What safeguards are in place to protect the loss, misuse or
alteration of your information? |
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| Your information, including payment
transactions are secured from unauthorized access from the
Internet using the Verisign Certification technology. We protect
the connection between your computer and our server from
eavesdropping through industry-standard encryption technology.
We continually assess new technology for protecting your
information to make sure that our information handling practices
are in accordance with the highest industry standards and best
practices on the Internet. |
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| What other information should I know about my privacy? |
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At any time, Travelguru may disclose the
Travelguru.com site member information if required to do so by
law, court order, as requested by other government or law
enforcement authority, or in the good faith belief that
disclosure is otherwise necessary or advisable including,
without limitation, to protect the rights or properties of
Travelguru or any or all of its affiliates, associates,
employees, directors or officers or when we have reason to
believe that disclosing the information is necessary to
identify, contact or bring legal action against someone who may
be causing interference with our rights or properties, whether
intentionally or otherwise, or when anyone else could be harmed
by such activities.
In case of any dispute between the user and Travelguru
pertaining to the validity, interpretation, implementation or
alleged breach of any provision of the Terms and Conditions, the
dispute shall be referred to a sole arbitrator who shall be an
independent and neutral third party identified by Travelguru.
The place of arbitration shall be Mumbai and the arbitration
proceedings shall be in the English language. The Terms and
Conditions shall be governed and construed in accordance with
the laws of India. |
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